FAQs

FAQ’s


How many days does it take to ship a product?

We are a 'Made To Order' label, and hence time to dispatch may vary from product to product. Normally, we require 21 - 28 days. You can reach us at, orders@kshitijjalori.com or Whatsapp us on +91-7230067774, so that we can assist you with the appropriate details for the product. 

Please Note:- Post Shipment, the courier takes somewhere around 3 to 5 working days to deliver the item domestically. 

Do you ship items globally?

Yes, we ship worldwide

What are the Shipping Charges?

  • Free Shipping Within India
  • International Shipping Charges Rs. 5000/-

Do I have to pay the Custom Duty Charges?

Yes Custom Duty Charges are to be borne by you since, 'Every time when an item crosses an international border from one country to another, it is subject to these charges by the importing country's rules and regulations'.

What are the modes of payment?

We accept payment in
- Card (National and International)
- Bank Transfer
- Via GPay ,Paytm,BHIM, PhonePe

Please reach out to us on 72300 67774 to obtain QR code and Bank Details

Can I order for COD (Cash On Delivery)?

We apologize but COD at the moment is not available.

Is COD available for International Order?

We really apologize at the moment we do not have COD Option for International Customers. If you need any assistance, you may reach us on WhatsApp at +91-7230067774

Is there an Express Delivery (Shipping Within 24-48 hrs)?

Yes, we do have Express Delivery. Kindly reach out to us on Whatsapp at +91-7230067774, to check for the product availability.

Do you offer Customization?

Yes, customization is possible in terms of colors, adding sleeves and even getting a print or weave made in another garment style. For additional customization, you can contact us on Whastapp at +91-7230067774 or email at orders@kshitijjalori.com. However there is an additional 10% per size charge for Bust Size above 38.

How do I get my outfit altered?

We generally keep enough margin in all our custom made outfits to be taken 1 size up. Usually, the measurements are accurate and the alteration is quite minimal. However if anything comes up we would be happy to assist you

Is there a Return/Exchange or Refund for a Product?

We have NO RETURN/NO EXCHANGE policy. It is advised to check for your size requirements before you make a purchase order.